Phelps Creative House // Indianapolis, IN

Phelps Creative House is a visual storytelling studio creating high-impact film, photography, and creative work for organizations shaping the world. We've spent years building something we're proud of, and we've grown to the point where this role is the right next move. We're looking for someone to build on our strong creative foundation and help run the business behind the work, so the whole team can keep doing what they do best.

This is a role for the person who has a sense for what's about to fall through the cracks before anyone else does, and knows how to turn "we should figure that out" into a plan. They make things just work, and they know the way they get there matters as much as the result. It's hands-on and high-ownership. You'll be doing the work, not just overseeing it.

What you'll do

• Turn unstructured input into clear next steps, and then handle them or route them to the right person

• Keep eyes on projects, timelines, and internal workflows, and fix bottlenecks before they hit

• Run invoicing, receivables, and financial coordination with our bookkeeping partners

• Build and maintain the internal systems and processes the team runs on

• Partner with our Production + Operations Manager on capacity and resource planning

• Run hiring logistics, onboarding, and HR systems

• Coordinate freelancers and external partners

What you bring

• 5+ years in operations, business management, or a similar role. A bit short on years but strong on the rest? Let's talk.

• Experience in a creative, entrepreneurial, professional services, or small business environment preferred

• Exceptionally organized, high ownership, strong judgment, discreet with sensitive information

• A people-first instinct: you work with others toward shared goals and connect beyond just the work

What we offer

• Compensation in line with our senior team, plus a performance bonus that's a meaningful part of total pay

• Gold-level health insurance, 3% retirement contribution, three weeks PTO

• One-month paid sabbatical every five years, three months paid parental leave, flex Fridays

• A workspace at our Broad Ripple studio (in-office to start, hybrid over time)

How to apply

Email your resume and a short introduction to joshua@phelpscreative.com with "Director of Operations" in the subject line.

P.S. This is the short version of the job description. There's a lot more to who we are and where we're headed, and we'll share it as we talk.